FAQs

Sidra Home is a specialized store for home and kitchen essentials, offering a wide range of high-quality products at competitive prices – designed to suit every style and need.

Our store is located in Tanta, on Botros Street with Al-Helw.

Yes, we offer delivery within Tanta and some nearby areas. We plan to expand to more governorates soon.

Shipping fees vary based on your location and order size. You can contact us via messages for exact rates.

Standard delivery takes between 5 to 9 business days depending on your location and external conditions.

Yes, you’ll receive a tracking number via email or SMS once your order is shipped.

Yes, within 3 days of purchase (for local orders), and 14 days (for online orders), provided items are in original, unused condition with the receipt.

• Returns accepted within 14 days of receipt.
  
  
• Items must be unused and in original packaging.
  
  
• Customized or used items are not returnable.
  
  
• Refunds processed within 7–10 business days to original payment method.

Please contact us immediately to arrange for a replacement or full refund. We’ll cover the shipping costs if it’s our fault.

We currently offer cash on delivery and Online payment through our website.